Does my order have a tracking number?
CANADA : if you selected the 2.50$ Letter mail shipping it is not tracked and can take a long time to reach you. Upgrades are available at checkout.
USA : If you selected the standard shipping (small packet) without any upgrades, there is no tracking. Tracking can be added as an upgrade.
INTERNATIONAL : always includes tracking
+ Unless your order is Canada letter mail, I make my labels on Etsy and the informations are sent automatically. If your confirmation of shipment message doesn't include tracking, there isn't one.
+ You can have access to your purchases on Etsy by clicking on your image profile and you'll be able to see if your order includes tracking.
Do you accept returns?
Yes! It is not a frequently asked question but I just want to make sure you know you can always contact me if you are dissatisfied with a product, I wont argue!
If you prefer not contacting me you can even just mail the item back to me, with a note explaining you are making a return. If the product is intact I'll issue a refund as soon as I receive it.