1 business day
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
CANADA : if you selected the 2.50$ Letter mail shipping it is not tracked and can take a long time to reach you. Upgrades are available at checkout.
USA : If you selected the standard shipping (small packet) without any upgrades, there is no tracking. Tracking can be added as an upgrade.
INTERNATIONAL : always includes tracking
+ Unless your order is Canada letter mail, I make my labels on Etsy and the informations are sent automatically. If your confirmation of shipment message doesn't include tracking, there isn't one.
+ You can have access to your purchases on Etsy by clicking on your image profile and you'll be able to see if your order includes tracking.
Yes! It is not a frequently asked question but I just want to make sure you know you can always contact me if you are dissatisfied with a product, I wont argue!
If you prefer not contacting me you can even just mail the item back to me, with a note explaining you are making a return. If the product is intact I'll issue a refund as soon as I receive it.
Feb 2, 2022
Vraiment super et la vendeuse attentionnée