Does my order have a tracking number?
CANADA : if you selected the 2.50$ Letter mail shipping it is not tracked and can take a long time to reach you. Upgrades are available at checkout.
USA : If you selected the standard shipping (small packet) without any upgrades, there is no tracking. Tracking can be added as an upgrade.
INTERNATIONAL : always includes tracking
+ Unless your order is Canada letter mail, I make my labels on Etsy and the informations are sent automatically. If your confirmation of shipment message doesn't include tracking, there isn't one.
+ You can have access to your purchases on Etsy by clicking on your image profile and you'll be able to see if your order includes tracking.
International orders : Will I be refunded if I send back my order without paying the import taxes?
If you paid for shipping : I will refund your order minus the shipping fees.
If the shipping was free : I will subtract the amount I paid to ship your parcel from the total of your order, this can go from 20$CA to 65$CA