Mystery Box - Yarn
The box, I use a bag actually, will include a selection of beautiful yarns (wool, cotton, alpaca, synthetic) various yarn weight and colours.
If there are colours or sizes of yarn you'd prefer I don't include in the Mystery Bag please don't hesitate to let me know in the comments, I'll try my best to select yarns that you will like!
1 business day
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
CANADA : if you selected the 2.50$ Letter mail shipping it is not tracked and can take a long time to reach you. Upgrades are available at checkout.
USA : If you selected the standard shipping (small packet) without any upgrades, there is no tracking. Tracking can be added as an upgrade.
INTERNATIONAL : always includes tracking
+ Unless your order is Canada letter mail, I make my labels on Etsy and the informations are sent automatically. If your confirmation of shipment message doesn't include tracking, there isn't one.
+ You can have access to your purchases on Etsy by clicking on your image profile and you'll be able to see if your order includes tracking.
Yes! It is not a frequently asked question but I just want to make sure you know you can always contact me if you are dissatisfied with a product, I wont argue!
If you prefer not contacting me you can even just mail the item back to me, with a note explaining you are making a return. If the product is intact I'll issue a refund as soon as I receive it.
Kindest regards,
Delphine
Apr 11, 2022
The surprise variety of the yarn is beautiful. Oh the yarn is so soft and there will be a few projects with it. Thank you for the mystery yarn selection!!
Jan 12, 2022
super fil, je suis vraiment contente de chaque item de cette boite mystère. merci
Nov 3, 2021
Very satisfied thanks. Quick shipping.
Apr 27, 2021
I'm very happy to find this discontinued yarn in the color I was looking for. The shipping was very quick, and I appreciate that! Great shop for those hard to find yarn selections.
Mar 9, 2021
Beautiful yarn.. packaged well, arrived timely